FEES: Fees will range depending on whether it is for individual, couples or family counselling. Please inquire through a message on the website for fee rates. Currently, e-transfers are main form of accepted payment for online counselling.
EXTENDED HEALTH CARE COVERAGE FOR COUNSELLING: HLB Counselling does not offer direct billing for extended health care plans. Clients receive a receipt after each session that they can submit to their providers.
CANCELLATION POLICY: Please give a minimum of 24 hours notice if there is a need to cancel. Otherwise, the full amount will be charged before the next session.
AVAILABILITY: Sundays 2PM-7PM (once a month). Weekday evenings (WED/THURS) 4PM-8PM. Online booking option is only to be used for regular clients who have had more than 1 session. First sessions will be booked on the phone or via e-mail after the phone consultation. Thank you.